About Us

Vision

To be the heart of holistic healthcare in the Point Cook community, where every individual thrives in a compassionate, patient-centered environment.

Mission

Our mission is to provide comprehensive healthcare that extends beyond medical treatment. We aim to foster a strong sense of community and well-being by delivering personalized, empathetic care. Through continuous innovation and a dedicated team, we empower our patients to lead healthier, more fulfilling lives.

Fees

Point Cook Doctors is a mixed billing practice. Most consultations are time-based and will incur private fees for patients who are not eligible under the bulk-billing criteria. Fees are payable at consultation by cash, credit card or EFTPOS.

BULK BILLING IS AVAILABLE to eligible patient groups for most of the consultation types:

  • New patient form
  • A valid Medicare cards
  • Valid OSHC/OVC membership details
  • Health Care Card holders
  • Pensioner Concession Card holders

Reminder System

For the continuing management of our patient’s health, we utilise a systematic reminder system to provide health promotion, preventative care and early detection of disease.

Our system is based on the best available evidence and, where possible, incorporates

Confidentiality, Privacy and Health Information

We take the privacy and security of your information seriously. Your medical record is a confidential document, and our clinic is equipped to protect that information. Our stringent practice policy means we always maintain the security of personal health data and ensure that it is only available to authorised staff. We abide by the Australian Privacy Principles available at: www.oaic.gov.au/privacy/australian-privacy-principles

Our Partners

Please let our reception know if you hold an OSHC/OVC membership
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