ABOUT US
We're Here For You Every Step Of The Way
At Point Cook Doctors, we take pride in our role as a cornerstone of community well-being. When you choose Point Cook Doctors, you’re not just choosing a healthcare provider; you’re choosing a partner in your health journey and a caring neighbor who is committed to enhancing the quality of life for you and your loved ones.
Vision
To be the heart of holistic healthcare in the Point Cook community, where every individual thrives in a compassionate, patient-centered environment.
Mission
Our mission is to provide comprehensive healthcare that extends beyond medical treatment. We aim to foster a strong sense of community and well-being by delivering personalized, empathetic care. Through continuous innovation and a dedicated team, we empower our patients to lead healthier, more fulfilling lives.
CORE VALUES
What makes us different
At Point Cook Doctors, we are passionate about improving lives through knowledge and empowerment.
OUR TEAM
The Team Of Great Doctors Behind Point Cook Doctors
Dr Nikkhah is a fellow of the Royal Australian College of General Practitioners.
OUR PARTNERS
Insurance Companies That Work With Us
Patient Resources
Fees
Billing Policy
WE HAVE REVERTED TO BULK BILLING FOR ALL PATIENTS AT THE CLINIC. Any procedures or dressings will incur a small fee.
Every patient will be bulk billed but any patients with Bupa Nib Medicare or Allianz will be charged accordingly.
All Workcover and TAC patients must pay on the day until their insurer provides a claim number to the practice.
Other out-of-pocket fees might be applicable to:
- Home visits
- Discount home visits (for pensioners only)
- Immunisation/Vaccines
- Drive Medical Assessment (Taxi/Uber/Diabetic/Racing)
- IV medicine management
- Travel Medicine
- Procedures
- Reports
- Pre-employment medical
- Skin Treatment
- Antenatal visits
- Urine Drug screening
- Allied Health and Pathology services
- Lost/Misplaced/Repeat prescriptions & referrals
- Transfer of History
Confidentiality, Privacy And Health Information
We take the privacy and security of your information seriously. Your medical record is a confidential document, and our clinic is equipped to protect that information. Our stringent practice policy means we always maintain the security of personal health data and ensure that it is only available to authorised staff. We abide by the Australian Privacy Principles available at: www.oaic.gov.au/privacy/australian-privacy-principles
Reminder System
For the continuing management of our patient’s health, we utilise a systematic reminder system to provide health promotion, preventative care and early detection of disease.
Our system is based on the best available evidence and, where possible, incorporates
